Frequently asked questions

MyCarNoise is a free AI assistant for car problems. You describe what your car is doing, and it gives you the most probable causes, typical workshop costs and what a mechanic is likely to check, so you can go to the workshop prepared.

Four short steps: choose your car, pick the area of the problem, describe it in your own words, and answer a few questions written by the AI for your specific problem. The result appears after about 20–40 seconds.

Yes. Each device can run 3 free AI checks per day. The limit keeps the service free and protects it from abuse.

The AI ranks causes using your description, your answers and known faults for your car model, but it cannot see or test the car. Treat the result as a well-informed starting point and always have a mechanic confirm the cause before repairing anything.

No. It helps you understand the problem and talk to a mechanic with confidence, and it can help you spot unnecessary repairs. The final diagnosis must always come from a qualified mechanic who inspects the car.

It appears when your description suggests a possible immediate danger, such as brake or steering failure, fuel smell, smoke or fire. It is a precaution: stop safely and have the car inspected before driving it again. A yellow safety note means the problem may involve a safety-related part and should be checked soon.

Click "My car isn't in the list" under the car fields and type the make, model, year and engine yourself. The check works the same way; it just cannot use our list of known faults for that model.

Many cars are imported second-hand. Versions of the same model sold in the USA, Japan, Korea or Europe can differ in engine, electronics and rust protection, and the AI takes that into account.

No. They are rough ranges for independent workshops, including parts and labour. Real prices depend on your country, the workshop and the condition of the car.

English, Bulgarian, German, French, Spanish, and Simplified and Traditional Chinese. You can describe the problem in any of them, and the result comes in the language of the page.

No account is needed and we never ask for your name to run a check. We keep your case to show the result and improve the service. Our Privacy Policy explains the details.

Use the contact form and choose "Privacy request" or the topic that fits. If you have the link to your result page, include it so we can find your case.